ASM Global at NRG Park
Essential Duties and Responsibilities
Include the following:
• Monitor all surveillance, access control equipment and fire panels contained by the facility.
• Prioritize situations and investigate/dispatch on all safety and security-related incidents. Follow-up all
incidents with written reports and recommendations.
• Answer emergency, non-emergency and administrative phone lines and provide an appropriate
response as required by the nature of the call. Respond to emergencies and handle callouts.
• Establish and maintain effective working relationships with all entities who maintain business offices on
property.
• Highly detail oriented. Maintain records and compile reports for management on an as needed basis.
• Complete daily duties such as audits, activity reports and key-controls
• Create and manage NRG Park credentials such as proximity badges, meeting room access cards and
parking passes.
• Utilize software such as camera analytics and weather monitoring programs to assist with incident and
emergency response
• Work irregular schedule to ensure proper supervision of all events and activities scheduled in the
facility, as required.
• May perform other duties as assigned.
Supervisory Responsibilities
• Not Applicable.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
• Engage in decisions related to crowd management in a prompt and decisive manner during crisis
situations.
• Work independently, exercising good judgment and initiative.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others
encountered in the course of employment.
Position: COMMAND CENTER OPERATOR
Facility Name: NRG Park
Location: Houston, Texas Req. #: R100110360
• Follow oral and written instructions and communicate effectively with others in both oral and written
form.
• Maintains the highest standards of security ethics and competently handle confidential information.
Education and/or Experience
• At least two (2) years of security, call-center, emergency response or related experience and/or training
required.
Skills and Abilities
• Ability to articulate information clearly and concisely.
• Effective written and verbal skills required.
• Ability to organize and prioritize work to meet deadlines. Work effectively under pressure and/or
stringent schedule and produce accurate results.
• Remain flexible and adjust to situations as they occur.
• Multi-task work in a fast-paced environment.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening,
weekends, and holidays.
Computer Skills
• Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS
Word and PowerPoint, CCTV/Video Management, photo and ID software and other Security Systems
as required.
Other Qualifications
• Be licensed to operate a motor vehicle in the United States.
• Possess any appropriate licenses as required by the state.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to
stand for long hours during events; talk and hear. This position may require work inside or outside of the
building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject
to change at any time due to reasonable accommodation or other reasons. Also, this document in no way
states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your
application.
To apply for this job please visit www.nrgpark.com.